Terms and Conditions

Terms and Conditions (GTC)

 

1 Scope

 

For all deliveries to consumers (§ 13 BGB) and entrepreneur (§ 14BGB), these terms and conditions. The special rules for entrepreneurs are marked accordingly.

 

1.1 Consumers

 

A consumer is any natural person who enters into a legal transaction for a purpose that can not be attributed neither commercial nor their independent vocational activity.

 

1.2 entrepreneur

 

Entrepreneur is a natural or legal person or a legal partnership, which is concluding a legal transaction in their commercial or independent professional activity.

 

 

 

2 contractors and contract

 

2.1 The contractual partner

 

For orders in our online shop, a contract is concluded with

 

Sona-Lux OHG, Simmlerstr. 17, 75172 Pforzheim, Germany Authorised representatives: Ms Olenka Koppitz, Mr. Stefan Koppitz Headquarters: 75172 Pforzheim, Germany Phone: +49 (0) 7231-2983687, Fax: +49 (0) 7231-2984146 E-mail: info@sona-lux.de Register court: Amtsgericht Mannheim, HRB 700 908, Tax ID Nr.DE263067375

 

 

 

2.2 Order / Account

 

The product representations in the online shop are used to submit a purchase offer. To place a bid, you can register during checkout and create an account. The mandatory fields are marked with *. That you can order with your e-mail address and your personal password.

 

When ordering from our online shop, the order process includes a total of 3 steps:

 

Step 1: Log in to your account by entering your e-mail address and your personal password. In the first or a host order, you need to have your customer data including billing address and, if desired, specify a different delivery address.

 

Step 2: Select with which payment method you would like to pay your order. As a registered user payment method last used is already selected. You can change course any time during the ordering process by clicking the "Change" link.

 

Step 3: Under "Check and Confirm" you have the possibility to check all the information (eg, name, address, payment) and change by clicking "Change" on the relevant link. Ordering information can be at any time by closing the browser window or by pressing the link "Cancel and return to the shop" to cancel. By clicking the "Buy" button, you complete the checkout process and enter a binding order.

 

2.3 acceptance of offer / contract

 

By sending automated order confirmation immediately after receipt of order, we accept the offer (your order) on contract to subject our ability to deliver. We can accept with sending an order confirmation by e-mail to you binding your offer within 24 hours of receiving your order.

 

2.4 contesting opportunities

 

If our order confirmation contain Schreib-und/oder misprints or should our pricing on technical transmission errors underlie, we have the right to challenge, in which we have to prove our error. Payments already made will be refunded immediately.

 

 

3

 

Conditions

 

Withdrawal

 

Consumers have the right to cancel within fourteen days without giving any reason this contract.

 

The withdrawal period is fourteen days from the date, who have taken last in possession of the goods you or a third party named by you, other than the carrier or has.

 

To exercise your right of cancellation, you must notify us

 

Sona-Lux OHG Fax: 004972312984146

Simmlerstr. 17 Phone: 004972312983687

75172 Pforzheim Email: info@sona-lux.de

Germany

by a clear statement (eg a consigned by post mail, fax or email) of your decision to withdraw from this contract, inform.

 

You can sure use the attached model withdrawal form which is not mandatory, however.

 

In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.

 

Effects of withdrawal

 

If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us expensive type of standard delivery have), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

 

We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.

 

You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days.

 

You bear the direct cost of returning the goods.

 

You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with them.

 

4

 

The right does not apply to distance contracts

 

the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer,

the supply of goods that can spoil quickly or whose expiration date has passed quickly,

for the supply of sealed goods which are unsuitable for reasons of health or hygiene to return when their unsealed after delivery,

the supply of goods, if they were mixed after delivery due to their nature inseparably with other goods,

for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery,

the supply of newspapers, periodicals or magazines with the exception of subscription contracts,

Contracts for the supply of goods whose price depends on fluctuations depends on the financial market over which the trader has no control and which may occur within the withdrawal period of,

for the supply of alcoholic beverages, the price was agreed in the contract that can be delivered no earlier than 30 days after the conclusion of the contract, however, and the current value of fluctuations in the market depends on which the trader has no influence.

Model withdrawal form

 

If you want to cancel the contract, then please fill out this form and send it back to:

 

Sona-Lux OHG Fax: 004972312984146

Simmlerstr. 17  E-mail: info@sona-lux.de

75172 Pforzheim

Germany

Hereby give notice that (s) I / we (*) from my / us (*) concluded contract for the purchase of the following products (*) / provision of the following services (*)

 

_______________________________________________________

 

_______________________________________________________

 

_______________________________________________________

 

Appointed on (*) / received on (*): _____________________________________________

Name of person / consumer (s): _____________________________________________

Address of person / consumer (s): _____________________________________________

 

_____________________________________________

 

_____________________________________________

______________________________________________________

 

Signature of / consumer (s) (with message on paper)

 

_______________________

 

Date

 

(*) Delete as applicable.

 

 

 

5 Retention of title

 

The delivered goods remain our property until full payment. Before transfer of ownership a pledge, transfer, processing or transformation is not allowed without our consent.

 

 

 

 

6th Prize Awards

 

All prices mentioned on the product pages are final and are inclusive of VAT.

 

 

 

7 Delivery

 

7.1 Partial deliveries

 

Should not all products ordered in stock, we are entitled to make partial shipments at our cost, as it is reasonable for you.

 

7.2 No delivery possible

 

Should the delivery of goods through your fault, fail after three delivery attempt, we may withdraw from the contract. If necessary. Payments will be refunded immediately.

 

7.3 of previous delivery

 

If the product ordered is not available, because we are not supplied with this product from our suppliers without fault, we may withdraw from the contract. In this case, Will we inform you immediately and, if necessary, propose to supply a comparable product. If no comparable product is available or you do not want to supply a comparable product, we will refund you may already paid without delay. The burden of proof for a lack of delivery by our suppliers is responsible for doing us.

 

 

 

8 Transfer of risk if sent to entrepreneurs

 

If the goods are shipped at the request of an entrepreneur in these, so goes with the shipment to the customer (contractor), latest upon leaving the warehouse, the risk of accidental loss or accidental deterioration of the goods to the purchaser. This applies regardless of whether the goods are shipped from the performance or who bears the freight costs.

 

 

 

9 Payment

 

9.1 Payment

 

The following payment types are always the offered payment in the order process available and valid.

 

9.2 of costs in chargeback

 

When paying by direct debit, you have to bear those costs incurred as a result of a reversal of the payment transaction for lack of funds or because of wrong information transmitted by you to the bank.

 

 

 

9.3 Offsetting and retention

 

A right of set off is available only if your counterclaims have been legally established in court or are undisputed or acknowledged by us in writing. You can only withhold payment if the claims from the same contractual relationship.

 

 

 

10 Warranty for consumers

 

The warranty is subject to the statutory provisions.

 

 

 

11 Warranty for entrepreneurs

 

11.1 reprimand

 

Warranty rights of the customer assume that this is properly fulfilled his obligation according to § 377 HGB inspection and complaint.

 

11.2 Statute of Limitations

 

Warranty claims shall expire 12 months after delivery of the goods supplied by us to our customer. The above provisions shall not apply where the law according to § 438 paragraph 1 No. 2 BGB (buildings and building materials), § 479 paragraph 1 BGB (recourse) and § 634a paragraph 1 BGB (construction defects) prescribe longer periods. Before returning any goods, our consent must be obtained.

 

11.3 rectification

 

If, despite all due care, the delivered goods have a defect that already existed at the time of transfer of risk, we will ship the goods, subject to timely notice of defect at our option repair or replace the goods. It is always giving us the opportunity to rectify within a reasonable time. Recourse shall remain unaffected without limitation of the above regulation.

 

11.4 Withdrawal from the contract

 

If subsequent performance fails, the customer may - without prejudice to any claims for damages - withdraw from the contract or reduce the remuneration.

 

11.5 Exclusion of defects reasons

 

Warranty claims can not exist with only insignificant deviations from the agreed quality, of only minor impairment of usefulness, of natural wear and tear and damage or after the passing of risk from faulty or negligent handling, excessive strain, unsuitable equipment, defective construction work, unsuitable building due to special external influences which are not pre-set in the contract.

 

Be made by the purchaser or third parties improper repairs or modifications, so there are no warranty claims for this and the consequences resulting therefrom.

 

11.6 shipments of goods

 

Claims of the Purchaser shall for the purpose of supplementary performance, in particular transport, travel, labor and material costs are excluded to the extent that expenses certainly higher, because the goods delivered by us subsequently brought to another location than the Purchaser's is, unless the transfer is in accordance with its intended use.

 

11.7 Recourse

 

Recourse against us is limited to cases where the Purchaser has taken with its customers exceeding the mandatory statutory warranty claims agreements. Further, paragraph 6 applies accordingly to the scope of recourse the Purchaser has against the Supplier.

 

 

 

12 transport damage

 

If goods are delivered with obvious shipping damage, please file a complaint such errors immediately to the deliverer and please do not hesitate to contact us as soon as possible. The failure to make a claim or contact has no consequences for your statutory warranty rights. They will help us to make our own claims against the carrier or the transport insurance.

 

 

 

13 Final provisions

 

13.1 Applicable law

 

German law applies excluding the UN Sales Convention (CISG).

 

13.2 Consumer Law

 

For customers who can not be attributed to contract for a purpose closing, which is not the commercial or independent professional activity (consumer), this choice of law only to the extent that this does not by mandatory provisions of the law of the country in which they have their habitual residence is not withdrawn.

 

13.3 The contract language

 

The contract language is German.